1 1

HealthCert Education

Communication Skills in General Practice

Communication Skills in General Practice

Master the art of effective communication in general practice with this evidence-based course. Designed for medical professionals, the course provides actionable strategies to enhance patient understanding, satisfaction, and compliance. You’ll learn the ten essential steps for successful consultations, from preparation to patient follow-up, while improving outcomes through empathy and structured communication. Led by an experienced GP and educator, this course offers practical skills, case discussions, and interactive assessments to optimise your patient interactions and professional growth.

time-icon 5.5 hrs EA | 6.0 hrs RP | 0.0 hrs OM
$195.00
$195.00
Sale Sold out

SHOP-P1CDC

View full details

  • FLEXIBLE TIMING

  • 100% ONLINE

  • accredited Course

  • Expert instructor

Communication Skills in General Practice is a comprehensive course designed to equip medical professionals with essential skills to enhance doctor-patient interactions. Presented by Dr. Hilton Koppe, an esteemed GP and educator, this course focuses on strategies for fostering meaningful communication while achieving better patient outcomes. The course consists of five engaging units:

Unit 1: Stages of Consultation – Steps 1-3
Learn to prepare for consultations, connect with patients, and effectively gather patient history. This unit emphasizes understanding the patient’s agenda and creating an environment of trust and empathy.

Unit 2: Stages of Consultation – Steps 4-6
Discover strategies to respond to patients’ thoughts, feelings, and expectations. Gain skills in formulating a diagnosis and communicating it effectively through clear, patient-centric education.

Unit 3: Stages of Consultation – Steps 7-8
Focus on behavior change and safety netting to ensure patients adhere to management plans and remain safe post-consultation. This unit introduces motivational interviewing and goal-setting techniques.

Unit 4: Stages of Consultation – Steps 9-10
Master the art of closing consultations and preparing for the next patient. Learn techniques to leave a lasting positive impression and ensure seamless transitions between appointments.

Unit 5: Putting it All Together
Integrate the ten stages of consultation into your practice using the Bagpipe Model, emphasizing compassion, respect, and empathy. Reflect on personal biases and explore readings on active listening and motivational interviewing to refine your skills.

This course blends theoretical insights with practical applications, supported by case discussions, recommended readings, and assessments. Whether you are an experienced practitioner or new to general practice, this course offers invaluable tools to enhance your professional journey.

  1. Apply communication strategies to optimise the effectiveness of history-taking.
  2. Apply communication strategies when outlining management plans in order to optimise the patient’s understanding, compliance and satisfaction.

All degree qualified medical practitioners.

cpd hours image

CPD Hours:

  • Education hours:  5.5
  • Reviewing performance hours: 6.0
  • Measuring outcome hours:  0.0
cpd hours image

Accreditations:

Royal Australian College of General Practice (RACGP) #441312

Australian College of Rural and Remote Medicine (ACRRM) #31079

cpd hours image

Study Mode:

100% online

cpd hours image

Study duration:

11.5 hrs self-paced

cpd hours image

ABOUT THE PRESENTER

Dr Hilton Koppe

This course is presented by Dr Hilton Koppe.

Dr Hilton Koppe is a rural GP in Lennox Head, NSW. He combines his clinical work with an active role in medical education, training new and experienced GPs within the region and around Australia. In 2015 he was a guest at Harvard Medical School as Visiting Professor of Medicine and Humanities.